SAN ANTONIO, March 19 /PRNewswire/ -- Salvage workflow is primarily a manual process that combines an adjustor's experience, an insurer's guidelines, manual data entry processes and static formulas. Today CCC Information Services Inc. announced at the American Salvage Pool Association Conference the development of the CCC Valuescope Salvage Management Solutions(TM) that features a data-driven decision support tool to assist with the workflow associated with the total loss and salvage processes.
"This integrated solution is expected to provide an easier, faster way to aggregate information to make a more informed total loss decision," said Debbie Day, Senior Vice President of Marketing and Product Management at CCC. "A matrix is provided that leverages CCC Pathways(R) appraisal data along with the vehicle's anticipated cash value. Since this is a seamlessly integrated process, users do not need to re-key information when communicating with salvage vendors."
Included in CCC's salvage offering is a Salvage Assignment and Workflow feature. Instead of having to make phone calls to a salvage vendor for assignment, the Assignment and Workflow feature can send an assignment to a salvage vendor at any point during the claims handling process. Users can also receive updates to determine the status of the salvage disposal, as well as notification of salvage disposition that includes gross returns, additional charges and other fees. As a capstone to the Assignment and Workflow feature, users can utilize the CCC Intellisphere(R) Reporting Solution to measure salvage process efficiencies throughout the life of the claim.
"CCC is addressing a long-existing market need by integrating key data points and offering an efficient assignment and workflow solution," said Day.
About CCC
CCC Information Services Inc. provides leading automotive claims and repair solutions that drive efficiencies and enable its clients to make smarter decisions in every step of the process. CCC delivers integrated products and deep industry insight to clients through its network of insurers, repair facilities and information providers. CCC's network includes 350 insurance carriers, in excess of 22,000 repair facilities and information from more than 30 data providers that has resulted in the industry's most comprehensive data warehouse of claims file information. For more information about CCC Information Services Inc., visit our Web site at http://www.cccis.com or contact John Harris of CCC at 312-229-2693.